FREQUENTLY ASKED QUESTIONS
Question Will I receive the same product that I see in the picture?
AnswerDear customer, please do not worry. You will receive the same product as the picture shown. But there may be a minor diffrences about the color and the size.
Question When can I receive my package?
AnswerDear customer, the normal shipping time is 7-10 working days. But the shipping time will be slow in the peak time, such as Black Friday and Halloween.
Question How can I return an item?
AnswerIf you need to return the package, please contact our customer service for help.
Here is our customer service’s email: firstname.lastname@example.org
Question Will you restock items indicated as “out of stock?”
AnswerYes we will. You can ask our customer service for help about this.
Here is the customer service’s email: email@example.com